The Best Interview Questions to Assess Prioritisation

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Evidenced

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13 Aug 2024

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You've probably experienced candidates who claim they can juggle multiple tasks, but how do you know they can actually prioritise effectively under pressure? Assessing prioritisation skills during an interview is crucial for identifying individuals who can manage time, resources, and tasks efficiently. The right prioritisation can make or break a project's success, influencing deadlines, budget, and team morale. This knowledge arms you with the data to make better hiring decisions, ensuring your team is composed of candidates who can handle competing demands with finesse.

Hiring competent professionals who excel in prioritisation is more critical than ever. Each candidate's ability to prioritise impacts not only their performance but also the overall success of your projects. By using evidence-based techniques and asking strategic questions during the interview, you can get insights into how candidates manage their workload, make critical decisions, and avoid common pitfalls. Let's dive into why these skills matter and how to effectively evaluate them to achieve consistent hiring success.

1. Introduction to Assessing Prioritisation Skills

1.1 Why Prioritisation Skills Matter

Prioritisation skills are essential because they directly affect a candidate's competency in managing their responsibilities. When employees can prioritise, they enable smoother operations, meeting deadlines and reducing stress across the team. Imagine a project with tight deadlines; without proper prioritisation, essential tasks might fall through the cracks, leading to missed milestones and a domino effect on subsequent activities.

Not only do prioritisation skills contribute to efficiency, but they also improve the overall productivity of the team. Prioritising effectively means that tasks are completed in a logical order, optimising each team member's time and effort. For instance, in a software development project, prioritising bug fixes before feature updates ensures that the core functionality remains intact and user satisfaction is maintained, creating a robust final product.

1.2 Using Evidence to Evaluate Prioritisation

Using evidence-based methods to assess prioritisation skills can significantly enhance your hiring decisions. Rather than relying solely on a candidate’s self-reported abilities, dive deeper into their past experiences and actions. Ask for specific examples where they handled multiple tasks or managed a high-pressure situation. This approach helps reveal whether they truly possess the skill or are simply good at talking about it.

One effective way to gather this evidence is through structured interviews and behavioural questions. Techniques like STAR (Situation, Task, Action, Result) help candidates provide detailed instances that demonstrate their prioritisation skills. Evaluating their responses based on real-life scenarios allows you to discern how they think, plan, and prioritise in challenging situations, offering a clearer picture of their capabilities.

1.3 The Impact of Prioritisation on Project Success

Prioritisation has a profound impact on project success. Efficient prioritisation means that tasks are completed in the order of their importance and urgency, which leads to better use of time and resources. For example, prioritising core functionalities before other enhancements in a product launch ensures that the main requirements are met first, reducing the risk of critical project delays.

Moreover, good prioritisation improves team collaboration and morale. When priorities are clear, everyone understands what needs to be done first, leading to fewer misunderstandings and conflicts. Effective prioritisation keeps teams aligned and focused, increasing the likelihood of meeting project goals. Conversely, poor prioritisation can lead to chaos, missed deadlines, and exhaustion, negatively affecting the project outcome and the team's wellbeing.

Pro-tip: Incorporate tools like Evidenced to record and transcribe interviews, guiding your team to consistently make informed hiring decisions based on solid evidence and performance metrics. This approach ensures every candidate is evaluated fairly and comprehensively.

2. Top Interview Questions to Assess Prioritisation

2.1 Describe a Time When You Had to Prioritise Tasks Under Pressure

Asking candidates to describe a situation where they had to prioritise tasks under pressure provides insight into their ability to manage stress and handle critical situations. Look for responses that detail specific tasks and how they identified which tasks to prioritise. The best candidates will mention factors like deadlines, project impact, or resource availability.

When reviewing answers, pay attention to how effectively the candidate managed time-sensitive tasks and whether they illustrate a structured approach. Did they communicate effectively with their team? Did they demonstrate an understanding of the consequences of their decisions? Evidence of prioritisation frameworks such as the Eisenhower Matrix or a detailed to-do list can indicate thoroughness and effective organisational skills.

Pro-tip: Observe if the candidate references using tools or methodologies such as Trello or Jira for task management during crunch times. This further underscores their experience with prioritising under pressure.

2.2 How Do You Determine What Gets Priority in a Project?

This question digs deeper into the candidate's decision-making process. Strong responses will outline their criteria for determining priorities, such as project goals, stakeholder needs, deadlines, and resources. Look for evidence of systematic thought processes and strategic thinking, such as the application of project management principles like MoSCoW (Must have, Should have, Could have, Won't have).

Candidates who can articulate a clear methodology likely possess robust prioritisation skills. They should discuss how they balance immediate versus long-term needs and the impact of their decisions on project success. This shows their ability to think ahead and consider the broader implications of their actions.

Pro-tip: Strong candidates might mention the importance of communication and alignment with stakeholders to ensure that everyone is on the same page regarding priorities.

2.3 Share an Example of a Prioritisation Mistake and How You Handled It

Asking about a prioritisation mistake provides a window into the candidate's growth mindset and problem-solving abilities. Listen for stories that show self-awareness and the ability to learn from failures. The candidate should explain the specific mistake, the factors that led to it, and how they addressed the fallout.

Ideal candidates will discuss actions taken to avoid future mistakes, such as implementing new processes or frameworks to improve their prioritisation skills. This demonstrates resilience and a proactive approach to personal development. Additionally, their ability to reflect on the situation and take responsibility is crucial.

Pro-tip: Look for candidates who mention feedback loops or regularly reviewing and adjusting their priorities as part of their learning process. This indicates their commitment to continuous improvement.

3. Analysing Answers for Insight into Prioritisation Skills

3.1 Identifying Key Prioritisation Strategies

When assessing a candidate’s prioritisation skills, look for specific strategies they’ve used in past experiences. Candidates should be able to clearly outline any frameworks or methodologies they employ to prioritise tasks. For example, the Eisenhower Matrix or MoSCoW method can offer insight into their approach. Here, you should notice whether they mention urgent vs. important tasks or how they categorise priorities.

Additionally, the answers should indicate how the candidate balances short-term and long-term goals. Pay attention to mentions of deadlines, stakeholder expectations, and resource management. A strong candidate will articulate how they navigate these elements to make effective decisions. Evaluate whether they demonstrate understanding and flexibility in adjusting priorities as new information or challenges arise.

Pro-tip: Ask for examples where the candidate balanced conflicting priorities. This can highlight their strategic thinking and adaptability.

3.2 Understanding Decision-Making in Prioritisation

Decision-making is crucial in prioritisation. Candidates should reveal how they assess each task’s impact on overall objectives. Look for specifics in their explanations, such as data analysis, consultation with team members, or feedback loops. These factors can illustrate their process for evaluating importance and urgency, leading to more informed prioritisation.

Effective decision-makers often mention key performance indicators (KPIs) or metrics they use to measure the success of their prioritisation. This information can reflect their analytical skills and how detail-oriented they are. Also, note any references to project management tools like Trello, Asana, or Jira; these tools aid in tracking progress and ensuring nothing falls through the cracks.

Pro-tip: Inquire about times when their initial decisions were adjusted based on feedback or outcomes. This shows whether they can pivot and refine their prioritisation.


Effective prioritisation skills are fundamental in ensuring project success and smooth team operations. Assessing these skills through well-crafted questions and detailed answer analysis supports a better hiring decision. Remember to use tools like Evidenced to enhance your evaluation.

Want to run this type of interview?

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Frequently Asked Questions

How to test prioritisation skills?

Test prioritisation skills by:

  • Asking for examples of past prioritisation under pressure.

  • Using role-specific hypothetical scenarios.

  • Evaluating their use of prioritisation frameworks.

  • Observing their ability to handle conflicting priorities.

  • Employing tools like Evidenced for deeper analysis.

How do you determine your priorities interview?

Determine priorities by:

  • Clarifying project goals and deadlines.

  • Considering task urgency vs. importance.

  • Consulting with stakeholders.

  • Using frameworks like the Eisenhower Matrix.

  • Evaluating impact on overall objectives.

What is a prioritisation test at an interview?

A prioritisation test is a method to evaluate a candidate’s ability to:

  • Organise tasks by importance and urgency.

  • Make informed decisions.

  • Adapt priorities based on changing factors.

  • Balance short-term and long-term goals.